The widespread digital transformation is requiring businesses to be dynamic and adapt to changes quickly. Organizations must ensure all IT initiatives (existing and new) are aligned to drive business value. This requires rethinking their approach to people, process and technology and striving for more agile infrastructure over a stable and controlled delivery alone. If done right, this evaluation process typically leads to the adoption of the hybrid infrastructure or the use of automation and other more modern approaches.
Application delivery controllers (ADCs) play a vital role in improving the availability, security and overall performance of applications. In today’s world of application-driven businesses, a lot can go wrong when an application is compromised. In fact, a single application outage can cause millions of dollars worth of damage and expose enterprises to significant reputational risk. The people who administer these ADCs take on the majority of the responsibility when it comes to successfully delivering applications across data centers, and too often, organizations ignore problems until it is too late. Simple errors in the ADC management process can cause application downtime and delayed delivery, and increase overhead costs.
Every day, NetOps must address a mounting queue of service requests and troubleshooting tickets sent by application owners and other business units. In the midst of this, NetOps is also responsible for deploying new services with little lead time, all as they work with multiple teams spread across complex, multi-vendor environments.