Privacy Policy

Collection of Data

Information Collected/Obtained by AppViewX

  • AppViewX collects personal information, such as your name, email, and address, when you (i) submit registration forms and asset download forms (including information requests and software downloads); (ii) subscribe to our services; (iii) by attending our events; and (iv) correspond with us by phone, email, social media, software demos and training requests.
  • AppViewX may also collect information you provide during a product purchase, when contacting our customer support helpdesk, when you participate in social media functions on our website, when you enter a competition or survey, and when you report a problem with our website.
  • We also gather your AppViewX website visit information, including the full Uniform Resource Locators (“URL”) clickstream to, through, and from our website, page response times, download errors, length of visits to certain pages, page interaction information, and any phone number used to call our customer service number.
  • Information about your computer hardware and software is automatically collected by the use of cookies. For example, your IP address, domain names, browser type, access time etc.
  • When you use our software (e.g. Free AppViewX), we may automatically collect metrics on your software usage, which of our product features you use and how often.

AppViewX uses the above information for smooth operation of the website, to provide quality service, and to derive general statistics regarding the web site use.

How does AppViewX use your Personal information?

The personal information (e.g., name and address) that AppViewX acquires from you is used only to improve your experience with our service, to improve AppViewX’s customer support functionality and our products, and to provide you with AppViewX’s product information or updates. AppViewX does not share your personal information with third parties, except for AppViewX partners as set forth in the “With whom do we share personal information?” section of this Privacy Policy.

Where We Store Your Information

AppViewX is a global organization, hence the information you provide may be processed by our staff at any of our locations around the world, other than the country you reside in. Information provided by you may be stored on our servers or those of our third party service providers. AppViewX recommends the users to keep their passwords confidential and do not share passwords with anyone.

By using our website, applications and communicating with us electronically, you acknowledge our processing of your information. In addition to this, by providing any personal information to us, and by using any of our services you consent to the transfer, processing, access, and storage of information outside of your resident country, which may have different data protection rules and standards. It is your responsibility to ensure that the information you share with us can be legally transferred to another country. We assure you that all information collected through our website and applications will be treated securely and in accordance with this Privacy Policy.

Cookies and log files

Cookies

Cookies are small files stored on a user’s computer that are designed to hold sufficient amount of data specific to that particular client and website. For example, AppViewX asks you to fill out forms, and provide information such as your name and e-mail address, when you request for software trial downloads or literatures. In such cases, AppViewX uses cookies on various pages of its website to identify users and prepare customized web pages for them. When you log in, AppViewX sends you a cookie with a unique identifier and uses this cookie to remember who you are each time you view a new web page on the website.

The AppViewX website uses cookies for multiple purposes, such as maintaining the login state, gathering data to improve web site content, customizing the Web pages content, providing you with tailored information based on your interests, and improving the website security of your usage. Login cookies are linked to your e-mail address.

You have the option to instruct your browser to stop accepting cookies from our Web site. If you restrict our ability to use cookies, your ability to access and use all or part of the website may be limited. However, you will be able to access most parts of our website that are available to the general public.

Log Files

AppViewX uses the information in its server log files to analyze trends in website usage, in order to administer and maintain the website, to anonymously track a user’s path through our website, and to gather broad demographic statistics about our website and the ways in which they are used. The information we collect in these files predominantly includes the IP addresses of visitors to our website, the files and web pages they request or navigate through, the websites from which they may have been referred to our website, information about the type of browser they use, etc. AppViewX does not link any of this information, including IP addresses, to personally identifiable information.

Controlling Your Personal Information

AppViewX may make available to users chat rooms, forums, message boards, and other interactive features. You should be aware that when you voluntarily disclose personally identifiable information via forums, postings, profiles or other areas of the websie, that information, along with any substantive information disclosed in your communication, can be collected, correlated and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond the control of AppViewX. Please do not post any personal information on the website or in other areas that you expect to keep private.

Collection of Information From Children

We do not knowingly collect personally identifiable information relating to children. In the event that we learn that we have collected personally identifiable information from anyone under 18 years of age without prior parental consent, we will take steps to promptly delete such information. By providing your personal information to AppViewX or through the website, you represent that you are 18 years of age or older.

Security

AppViewX takes appropriate and commercially reasonable measures to secure the personal information collected from our website, software, and other AppViewX portals from being misused and to prevent unauthorized access, partial or complete data disclosure, data alteration, destruction or deletion. However no electronic data transmission, digital information storage or email communication can ever be 100% secure or error and risk free. We request you to be very careful in choosing the information you decide to share with us. Kindly do not disclose credit card or any other sensitive information (such as other payment details, id proofs, personal health condition information etc.) in your email communications to us.

With whom do we share personal information?

AppViewX may share/disclose personal information collected from you via website or other marketing initiatives with the below third parties.

  • Our internal offices in other locations including those located outside the United States.
  • AppViewX business partners, resellers and partners authorized to provide services on behalf of AppViewX, agencies AppViewX hires for media and marketing services/assistance.
  • In case AppViewX undergoes merger, acquisition, partnership or any form of sale, all the personal information collected by us about our customers will be transferred and shared with the acquirer or partner.
  • AppViewX may share the statistical data about our website usage by visitors with third parties consisting of our vendors, agencies, existing clients, potential clients, partners, and authorized media if required. However, we will not reveal identifiable information with the third parties without obtaining your consent.
  • Personally unidentifiable information may also be shared with third parties such as consultants or agencies AppViewX has hired for statistical or research purposes.
  • Many AppViewX products are sold through its partner program (via resellers, distributors, etc.). In order to transact business, AppViewX shares limited personal information with the partners that resell AppViewX products.

We may also be forced to disclose your personal information to third parties to:

  • Comply with any court order or other legal obligation, or in case of merger, acquisition, purchase or sale of the company.
  • Protect the rights, property, or safety of AppViewX, our customers, users or others.
  • Fulfill any service request promised to you.
  • Ensure we provide you with a secure website, services, software and application.
  • Safeguard the company from liability.

AppViewX does not share, sell, rent or trade information collected from the website or any other AppViewX sources with third parties for their promotional or profit purposes.

Third Party Links

The AppViewX website may, from time to time, provide links to third-party websites (partner networks, media and affiliates) for your convenience and information. If you choose to follow a link to any of these websites, you will leave the AppViewX website. Please note that these websites have their own privacy policies and AppViewX does not accept any responsibility or liability for these third parties, nor can we control their sites or privacy policies.

Please review the privacy policy of the respective companies before submitting your personal information. In some cases, third party companies may choose to share their personal data with AppViewX; and that sharing is governed by the third party company’s privacy policy.

Updates to this Privacy Policy

AppViewX does not intend to change any of the core principles that guide our Privacy Policy, however we may change specific details in this Privacy Policy from time-to-time as we make advancements in our business and products. In case of any changes in our Privacy Policy, we will post an updated Privacy Policy here, which will be effective as of the date of posting. We recommend that you review the Privacy Policy periodically for any updates or changes. Your continued use of our website indicates your agreement to the revised notices, terms and conditions.

Communication Preference

You can contact AppViewX in order to update, view or delete your personal information/data by sending us an email at marketing@appviewx.com. You can also write to us if you have any queries, comments or suggestions.

If you would like to stop receiving promotional communications from us, you can remove your name from future mailings by unsubscribing to us through this link.