Solution Engineer

Coimbatore /Bangalore/Chennai | 3+ Years

AppViewX is revolutionizing the way NetOps and DevSecOps teams deliver Machine Identity Management and Application Delivery Automation solutions services to Enterprise IT. The AppViewX Platform is a modular software application that enables the automation and orchestration of network infrastructure using an intuitive, context-aware, visual workflow. It quickly and easily translates business requirements into automation workflows that improve agility, enforce compliance, eliminate errors, and reduce cost. AppViewX customers are among the world’s most demanding Fortune 1000 organizations in financial services and banking, healthcare, oil and gas, manufacturing, and high tech.

Today, with Gartner Peer Insights rating of 4.9 out of 5, AppViewX automates NetOps, SecOps, and DevOps for six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. AppViewX is headquartered in New York, U.S. with additional offices in U.K., Australia and three development centers of excellence in India.

Position Summary:

The Solution Engineer will act as an anchor, guiding Sales team with effective communication, solutions and evaluation. The engineer will display absolute command over technical, relational and analytical aspects of a superior product pipeline development.

Nature and Scope of the Role:

  • You will support customer through every stage, from Proof of Concept planning to evaluation to ensure a smooth transition to the next stage
  • You will engage in strategic discussions to identify solutions and target upsell / cross-sell opportunities
  • You will attend tradeshows and visit onsite customers to strengthen company goals
  • You will manage multiple priorities, commitments and projects

Key Responsibilities:

  • You will collaborate with Sales team to simplify pre-sales process of Demo, Eval and Closure for customers
  • You will understand the customer needs and requirements in-depth to offer a hyper-personalized product demo and improve customer processes
  • You will encourage teamwork through strong relationship management and positive influence
  • You will create a feedback and review system to find and resolve customer issues and deliver solution in an effective, timely manner
  • You will become a subject matter expert (SME) of the company product and its connected network technologies
  • You will engage with Product Management team on a regular basis to design new requirements, product roadmap and enhancements

Primary Skillset:

  • You know networking concepts as well as PKI, Cryptography and Firewalls like the back of your hand
  • You have, over the years, refined your troubleshooting and problem-solving capabilities
  • You can communicate with business and technical prospects in clear and valuable manner
  • You propose unconventional solutions with high success rate to enterprise customers
  • You don’t stop until you achieve your team’s goals
  • You have worked on Linux and might also have knowledge of Cloud, SDN, Virtualization and programming languages

The Total Rewards of being an AppViewXian:

Because AppViewX hires the best people, we work hard to provide a comprehensive program that make their lives better:

  • Competitive Compensation
  • Generous Time-Off
  • Health and accident insurance
  • Employee Assistance Program – services towards legal counseling, mental health, stress management, elder/childcare.
  • Health and Wellness Allowance

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