The customer is an integrated managed healthcare consortium that has been providing healthcare for more than 60 years. It is the largest managed healthcare organization in the United States and one of the nation’s largest not-for-profit health plans, serving more than 10 million members.
The company had multiple application teams needed to perform tasks like server rotations that required procedures such as enabling and disabling the servers that were being load balanced. Since most traditional systems only have hard-coded roles defined in the application, the difficulty arose where,
The company recognized that mitigating these delays would save millions of dollars as well as network engineering team resources.
AppViewX’s Application Delivery Automation solutions granular, role-based access control mechanism gave the customer the ability to provide self-service to their application teams. Tasks related to server rotation can be easily delegated to the application teams, who can now log in to the AppViewX platform and perform simple enable/disable functions.