At AppViewX, we’re committed to delivering stellar experiences. The continual evolution of our products is a vital component of our adherence to that pledge. As we drive innovation and advancement to create cutting-edge software, we understand that certain processes must be decommissioned and replaced with newer, more secure ones to ensure that you receive the highest quality of service possible.
With this announcement, we’re announcing the End of Life (EoL) for the following software versions of AppViewX : 11.x, 12.0, 12.1, and 12.2. The move is necessary, considering the vast upgrades to functionality and usability the current version has received, as opposed to being an incremental upgrade.
We recommend our customers to upgrade to Version 19.3 of AppViewX, though all software and services will continue to be supported in accordance with customer purchase contracts or any other contractual obligations that remain in place between AppViewX and its customers. If you’d like to make the upgrade right away, please contact your customer success manager for a seamless migration.
|End of Software Development (EoSD)||EoSD is the date that AppViewX Product Development has ceased considering adding new features, but will continue providing vendor version support, defect fixes, CVE fixes, and technical support.. Unless specifically communicated differently by AppViewX, the EoSD date defaults to 1 year after the general availability date of a Major Release of AppViewX software.||August 30, 2019|
|End of Engineering (EoE)||EoE is the date that AppViewX Product Development has ceased maintaining the version. Defect fixes, CVE fixes, and technical support will no longer be provided, but technical support will continue to be provided until the EoTS period.||August 30, 2019|
|End of Technical Support (EoTS)||AppViewX will no longer accept technical support calls once the EoTS date has been passed for the Major Release of software. Unless specifically communicated differently by AppViewX, the EoTS date defaults to 1 year after the Major Release enters the EoSD period.||January 31, 2020|